Learning beyond the office

Customer Service colleagues recently joined hands-on training sessions in several operational areas at ADPO. The initiative helped them gain a better understanding of daily workflows, on-site challenges and potential risks. It also highlighted the importance of safety and cross-department collaboration.

Recently, several colleagues from our Customer Service department took part in hands-on training sessions across different operational areas, including the cleaning hall, container parking and water treatment facility.

The training gave them the opportunity to experience the daily operations their colleagues manage on site. By taking a closer look at workflows, practical processes and potential risks, they gained a broader understanding of how our terminal activities are organised and what challenges can arise in the field.

Seeing our Customer Service colleagues fully equipped in their PPE was also a strong reminder of one of ADPO’s core priorities: safety always comes first. Initiatives like this strengthen collaboration between departments and help build a better understanding of the operational reality behind our services.